Privacy Policy
Privacy Policy | Terms & Conditions
Cedrus Internet Solutions (Pty) Ltd t/a Leads 2 Business
Registration number: 2003/022781/07 (hereinafter referred to as “L2B“, “we“, “us” or “our“) is committed to ensuring the best service to all our visitors (“Visitors”) to our website at www.L2B.co.za (the “Website“) as well as all persons (“Customers”) who have registered for an account with us (“Account”).
Terms & Conditions
- All subscriptions are payable in advance.
- Should payment not be made by due date, L2B reserves the right to deactivate access to the website.
- Value Added Tax (VAT): Value added tax at the rate of 15% is charged on services subscribed to by South African residents. Please note that all prices reflected below are exclusive of VAT. VAT is not payable on subscriptions if the billing address is international.
- Rates are subject to an annual increase in March every year.
- The physical address stated on registration is deemed the Customers domicillium citandi et executandi and it is understood and agreed that the Customer will be personally liable for all outstanding monies which may be due to L2B for services which the customer used. The Customer will also be held liable for all interest, collection cost and or any fees which may occur should the account be handed over for collection. L2B has the right to place a listing on Credit Bureau should the Customer fail to settle the account in full.
- All information supplied by Leads 2 Business is subject to copyright and shall not be reproduced, copied, disclosed, provided or resold in either its original form or in any remixed form to any person other than the user.
Pricing
Tenders Annually
South Africa – ZAR 12 631.58
Africa – ZAR 15 263.16
South Africa and Africa – ZAR 21 894.74
Additional User(s)
South Africa – ZAR 4 631.58
Africa – ZAR 6 210.53
South Africa and Africa – ZAR 6 210.53
Projects Annually
South Africa & Africa – ZAR 27 052.63
Additional User(s) – ZAR 11 789.47
Leads 2 Quotes Annually
ZAR 22 315.79
Additional User(s) – ZAR 15 578.95
Price Per Bill of Quantity
ZAR 500.00
Open Quotes Annually
ZAR 2 631.58
Cancellation Policy
Should the Customer wish to unsubscribe we require fourteen (14) days’ notice in writing prior to the next payment date. Notice to be emailed to Accounts@L2B.co.za.
Payment Policy
Subject to any exceptions expressly mentioned below, your payment for our services must be made to us in any one of the following ways:
Card Payments
At the time of placing the order, the transaction details are presented to the bank and payment is collected immediately. If the bank’s authorization is not obtained, the order will be cancelled. L2B may carry out certain fraud checks with the cardholder or the cardholder’s bank, should L2B be unable to verify the validity of the transaction the order will be cancelled.
BANK DEPOSITS & ELECTRONIC FUNDS TRANSFER
Kindly deposit funds into the account below and remit proof of payment to E-mail: Accounts@L2B.co.za
For Tenders, Projects & Leads 2 Quotes, deposit funds to:
Account name: Cedrus Internet Solutions (Pty) Ltd.
Bank: First National Bank
Account number: 62018251223
Branch: Boom Street, PMB, (221325)
For Open Quotes and Advertising deposit funds to:
Account name: CIS Administration Trust
Bank: First National Bank
Account number: 62351170271
Branch: Boom Street, PMB, (221325)
Privacy
We respect your privacy and will not disclose your personal information to third parties for marketing purposes if you have requested us not to do so (which you are able to do by emailing Optout@L2B.co.za at any time). The manner in which we use your information is regulated in more detail as described in our Privacy Policy (“Privacy Policy”). We make every reasonable effort to ensure that any personal information that comes into our possession is processed responsibly in line with our Privacy Policy which may include that it is deleted from our systems to the extent that it's not relevant to our business.
The Privacy Policy is hereby incorporated by reference into these T's & C's. Your continued use of the website will constitute acceptance of the T's and C's including the Privacy Policy. If you are not satisfied with the level of privacy we provide or otherwise disagree with anything in the Privacy Policy, then you are invited to communicate with us at Optout@L2B.co.za to address your concerns or views and/or discontinue use of the Website.
Continued use and access of the Website will be deemed to be at your acceptance of our T's and C's including the Privacy Policy.
Security
Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain
unauthorized access to any page on this Website shall be prosecuted and civil damages shall be claimed
in the event that L2B suffers any damage or loss.
You agree and warrant that your log-in name and password shall be used for your personal use only and
shall not be disclosed to any third party.
You allow L2B to take all reasonable steps to ensure the integrity and security of the Website and
backoffice applications.
All credit card transactions are Secure Socket Layers encrypted.
Changes to Agreement
L2B may, in its sole discretion, change these T&C or any part thereof at any time on notice to you.
It is your responsibility to ensure that you are satisfied with the amendments.
Should you not be satisfied with the amendments, you must refrain from placing any further orders on,
or from using in any way, the Website.
L2B’s information is as follows:
Full name:
Cedrus Internet Solutions (Pty) Ltd trading as Leads 2 Business, registered in South Africa, registration number 2003/022781/07Main business:
Online service providerAddress for receipt of legal service:
The Quarry Office Park, 400 Old Howick Road, Hilton, 3245, Republic of South Africa Office bearers: Sheila DaviesWebsite:
www.L2B.co.za and official email address: Accounts@L2B.co.zaCode of Conduct:
not applicableCustomer support contactable at:
+27 (0)33 343 1130Privacy Policy
This privacy policy (“this Policy“) describes the ways in which we collect, store, use and protect your personal information. Throughout this Policy, we use the term “personal information” to describe personal information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.
This Privacy Policy is expressly incorporated and part of the Terms and Conditions.
You need to read and accept all the provisions in this Policy in order to use the Website and/or our services. By accepting this Policy, you are deemed to have read and agreed with all the provisions thereof. If you do not agree with anything in this Policy, then you are invited to communicate with us at Optout@L2B.co.za to address your concerns or views and/or discontinue use of the Website.
1. CHANGES TO THIS POLICY
We may amend this Policy at any time by posting a revised version on our Website. The revised version will apply to Visitors with effect from the time we post it.
However we will provide Customers with at least 30 days’ prior notice of any such revision by posting notice of the change on the Website and the revision will then apply to Customers with effect from the date indicated in such notice, provided that you are a Customer and you are not happy with the revisions made, you should stop using the Website in any way and may request us to deactivate your Account with us subject to the 14 days notice prior to the next payment date required as per the Cancellation Policy.
2. GENERAL INFORMATION ABOUT EVERYONE
- Types of Information we collect: As a Visitor or registered Subscriber, you agree that we may electronically collect, store and use the following of your information (this does not necessarily constitute personal information):
- internet usage information, including your Internet Protocol address (“IP Address”), browsing habits, click patterns, unique user ID, version of browser software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the Website, and the dates and times that you visit the Website, paths taken, and time spent on sites and pages within the Website (“Usage Details”); and
- additional information you may provide on a voluntary basis, such as demographic information or information related to your favourite social networking site (eg. the site name, address and description), or information relating to your participation in competitions, promotions, surveys, and/or additional services (“Optional Details”).
- How we collect such information:
- Voluntarily provided by you: Optional Details may be submitted by you to us if you decide to upload or download certain content from the Website, enter competitions, take advantage of promotions, respond to surveys, register and subscribe for certain additional services, or otherwise use the optional features and functionality of the Website.
- Automatically gathered via various technologies:
- “Cookies” Information: When you access the Website, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain Usage Details. We may use both session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser which can be removed manually) and may be used by your browser on subsequent visits to the Website. Please note that the use of cookies is standard on the internet and many major websites use them. Please review your web browser “Help” file to learn more about modifying your cookie settings.
- Other tracking technology: When you access the Website or open one of our HTML emails, certain Usage Details may be automatically collected and recorded by us or our service providers from your system by using different types of tracking technology.
- Web Beacons: Our Website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Web beacons are typically 1by-1 pixel files (so small that you would likely not realize that they are there), but their presence can usually be seen within a browser by clicking on “View” and then on “Source.” We may also include web beacons in HTML-formatted newsletters that we send to opt-in subscribers in order to count how many newsletters have been read. Our web beacons do not collect, gather, monitor or share any personally identifiable information. They are just the technique we use to compile anonymous information about the Website and Service usage.
- The purpose for which we collect this information:
- We may use any Optional Details provided by you for such purposes as indicated to you at the time you agree to provide such Optional Details.
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We may use your Usage Details to:
(a) automatically provide you with the latest version of the L2B application on your system;
(b) remember your login information so that you will not have to re-enter it during your visit or the next time you access the Website or Platform;
(c) monitor aggregate Website usage metrics such as total number of visitors and pages accessed;
(d) recommend such of our services to you which we believe you might like based on your browsing history; and
(e) track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website.
NOTE:
Some of our business partners (e.g. advertisers) use their own cookies and/or widgets on our Website and we have no access to or control over such cookies or widgets. (Widgets are interactive mini-programs that run on our Website to provide specific services from another company (e.g. displaying the news, opinions, music, etc) and these widgets may collect certain of your personal information (eg your email address). Cookies may also be set by the widget to enable it to function properly.) Information collected by any such cookie or widget is governed by the privacy policy of the company that created it, and not by L2B. This Policy covers the use of cookies by L2B only and does not cover the use of cookies or widgets by any third party advertisers on the Website.
3. INFORMATION ABOUT CUSTOMERS
- Types of information we collect about our Customers If you are a registered Customer, you agree that we may also electronically collect, store and use the following of your information:
- name and surname, birth date, gender, location (i.e. country, province and city of residence), identity number or passport number (“Personal Details“);
- If you are a legal entity, your full name, registration number, country of incorporation (“Corporate Details”), and the Personal Details of all your directors and/or office bearers;
- e-mail address and, if provided by you, your mobile number (“Contact Details“);
- information relating to your transactional activity on the Website (“Transaction Details”);
- additional information you may provide on a voluntary basis, which could include demographic information or information related to your favourite website, activities, interests or your participation in competitions, promotions, surveys, and/or additional services (“Additional Details“); and
- How we collect information about Customers Your Personal, Corporate and Contact Details will be provided by you during your registration as a Customer and/or thereafter by your actively updating or supplementing such details in your Account. Additional Details are provided by you on a voluntary basis either directly, or indirectly by means of you linking your Account to your other social networking profiles, such as your Facebook profile. Transaction Details are recorded by us as and when you subscribe to services on the Website.
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The purposes for which we collect the information
We use the information that registered Customers provide (or that we collect) to operate,
maintain, enhance, and provide all of the features of the Website and related services, and as
may be necessary to comply with any relevant laws.
More specifically: - We use your Personal and Corporate Details to greet you when you access your Account, to manage and administer your use of the Website and fulfill our contractual obligations, including to verify your identity when transacting with us.
- We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Website (ie notifications regarding major updates or content you have downloaded from
- the Website, customer service notifications, and to address copyright infringement or defamation issues). We may also use your Contact Details to inform you of competitions, promotions and special offers from us and/or our affiliates, but only if you have given your prior consent to receiving such communications. For more information regarding these optional communications, see section 9 below.
- We use your Transaction Details to keep transaction records and to comply with our other obligations and enforce our rights as per the T&C. We may also use these details to notify you about services or special offers you may be interested in, but only if you have consented to receiving such communications from us (as explained in section 9) and to, on an aggregated anonymous basis, track sales, conduct market research and in so doing improve our services generally.
- We may use any Additional Details provided by you to enhance and personalize your browsing experience on the Website and for such other purposes as may be indicated to you at the time you agree to provide such Additional Details.
- Your Ability to Edit Your Account Information and Preferences
- You can edit your LEADS 2 BUSINESS (L2B.CO.ZA) Account Information, including your marketing preferences, at any time. New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive. We reserve the right to send you certain communications relating to the LEADS 2 BUSINESS (L2B.CO.ZA) service, such as service announcements and administrative messages that are considered part of your LEADS 2 BUSINESS (L2B.CO.ZA) account, without offering you the opportunity to opt-out of receiving them.
4. CHILDREN
- Protecting the privacy of the very young is especially important. The LEADS 2 BUSINESS (L2B.CO.ZA) web site is not designed to attract children under the age of 13 and LEADS 2 BUSINESS (L2B.CO.ZA) does not knowingly collect personal information from children on our Web site.
5. HOW WE PROTECT & STORE PERSONAL INFORMATION
- We store the personal information of our Customers and Visitors on our servers in South Africa. We use reasonable and responsible computer safeguards such as firewalls and data encryption, we enforce reasonable and responsible physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
- You should not divulge your Account password to anyone. We will never ask you for your password in an unsolicited telephone call or e-mail.
- If you are a legal entity and not an individual, we will liaise only with your named contact or alternative contact provided by your named contact. It is your responsibility to let us know of any changes to your named contact.
YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.
6. HOW WE SHARE PERSONAL INFORMATION WITH OTHERS
- We may share the personal information of each of our Visitors and Customers with:
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enforcement, government officials, fraud detection agencies or other third parties when
(a) we are compelled to do so by a subpoena, court order or similar legal procedure; or
(b) we need to do so to comply with any law; or
(c) we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement - our service providers under contract who help with parts of our business operations (fraud prevention, marketing, technology services etc).However, our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- Other third parties, but only with your consent or direction to do so.
- Also note that if L2B should sell, transfer or close its business, or undergo a merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, then L2B shall be entitled to transfer, sell or assign any or all information collected via the Website (including your personal information) to one or more relevant third parties, but only to be used by them in accordance with the provisions of this Privacy Policy.
- Note that L2B will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this Policy.
7. HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
If you would like to review or change the details that you have supplied us with at any time you will need to send us the updated information in writing on a company letterhead by emailing us on Accounts@L2B.co.za (Contact hours: Weekdays 07:30 – 17:00).
8. NON-PERSONAL INFORMATION
Notwithstanding anything contained in this Policy regarding your information, the following information is not regarded as personal information for purposes of this Policy:
- Permanently de-identified information that does not relate and/or cannot be traced back to you specifically. We may compile, use, share and otherwise process such information as we deem fit.
- Non-personal statistical information collected and compiled by us. We own and retain all rights in such information.
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Information which you have provided voluntarily in an open, public environment or forum
including (without limitation) any blog, chat room, albums, community, classifieds or
discussion board. Because the information has been disclosed in a public forum, it is no longer
confidential and does not constitute personal information subject to protection under this
Policy.
Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes and you should accordingly be careful when deciding to share any of your personal information in such public environments.
9. EDUCATION AND TRAINING FOR EMPLOYEES
- LEADS 2 BUSINESS (L2B.CO.ZA) has implemented a company-wide education and training program about security that is required of every LEADS 2 BUSINESS (L2B.CO.ZA) employee.
- If LEADS 2 BUSINESS (L2B.CO.ZA) learns of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. LEADS 2 BUSINESS (L2B.CO.ZA) may post a notice on our Web site if a security breach occurs. If this happens, you will need a Web browser enabling you to view the LEADS 2 BUSINESS (L2B.CO.ZA) Web site. LEADS 2 BUSINESS (L2B.CO.ZA) may also send an e-mail to you at the e-mail address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving an electronic notice) you should notify us at Webmaster@L2B.co.za.
- If you believe your LEADS 2 BUSINESS (L2B.CO.ZA) account has been compromised, please report the incident using our contact form. In the event that you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, state or local law enforcement agencies directly.
10. YOU CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION
By accepting this Policy, you consent to our collection, storage, processing and disclosure of your personal information as described in this Policy. Should you terminate your registration with us and/or close your Account, you consent to our retention of the information we have already collected from you for record-keeping purposes only.
11. OPTIONAL CONSENT TO MARKETING & SERVICE COMMUNICATIONS
Although you cannot opt out of receiving communications we need to send you relating directly to your Website services, you can opt out of receiving various other types of communications from us, being as follows:
- Sporadic alerts about exclusive discounts, special offers and competitions.
- Regular newsletters to inform you about offers and other things that may be of interest to you (based on your selected interests) or to our Customers generally.
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Service communications concerning activity on your Account. You can also opt out on a
specific type of communication by following the unsubscribe link at the bottom of
each email.
While we do our best to act on your preferences as soon as we can, please be aware that it may take up to 14 days for changes to your preferences concerning newsletters or service emails to take effect.
12. HOW YOU CAN CONTACT US ABOUT PRIVACY QUESTIONS
If you have any questions or concerns regarding this Policy, you should contact us at Accounts@L2B.co.za or +27 (0)33 343 1130. (Contact hours: Weekdays 07:30 – 17:00)
13. YOUR USE OF OUR INFORMATION
Use of our website constitutes acceptance of our T's and C's and Privacy Policy and users agree that all information obtained from Leads 2 Business will be processed responsibly by them.
14. YEAR END SPECIAL TERMS & CONDITIONS
Upon redeeming the Discount Code, You confirm your acceptance of the Terms and Conditions outlined.
- This offer is only valid during the months of November and December 2024
- Pay now and receive November 2024 to February 2025 free
- Second payment will be deducted in March 2025 on the same payment day as your sign up date (new rates applicable)
- Rates are subject to an annual increase in March 2025 at +/-5%
- Year End Special will consist of Projects, OQ (free) & 1 Additional User (free). Additional user details to be emailed to accounts@L2B.co.za upon Successful Registration
- As per our Terms & Conditions. All subscriptions are ongoing and payable in advance. To unsubscribe we require fourteen (14) days’ notice in writing prior to the next payment date.
Online Terms And Conditions
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SUBSCRIPTION PERIOD
- A Leads 2 Business Service Subscription will commence when the Subscriber registers to use the Leads 2 Business Service and purchases at least one Subscription Plan and we accept the registration. The subscription period for each Subscription Plan is one calendar month from the day of the of the purchase of the subscription (the “Subscription Period”) (e.g., if you registered on 15 March, the first Subscription Period will continue until 15 April, and the next Subscription Period will continue until 15 May and so forth).
- The Subscriber can choose different Subscription Services with a recurring monthly payment.
- The Subscription Period will automatically renew on the Monthly Billing Date, as defined below.
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PAYMENT AND BILLING
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Monthly subscription fees
- A Subscriber must pay the monthly subscription fee that we set and that may be adjusted from time to time. The Subscriber is informed about the total amount of the Monthly Fee during the checkout process before he or she makes the purchase of the Subscription Plan.
- The Monthly Fee must be paid by the Subscriber each month in advance and for every Subscription Period.
- If you choose a Subscription Plan with monthly payment, your subscription will automatically renew upon expiration and we will bill you on or within a reasonable period after the monthly calendar day corresponding to the day on which you purchased the first subscription ("Monthly Billing Date") (e.g., if the Subscriber purchased the Subscription Plan with monthly payment on 15 March, the Subscriber's first Monthly Fee will be billed on or after 15 March, and each subsequent Monthly Fee will be billed on the 15th day of each month thereafter). The monthly Fee will be automatically deducted from your funds using the Payment Method that you chose.
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Changes to Monthly Fee
- We may increase the Monthly Fees every calendar year by an amount which is not more than 10%.
- We will give the Subscriber at least 14 days prior written notice of any increases to the Monthly Fee, unless we are unable to do so due to the requirements of the applicable laws (e.g., changes in the relevant VAT rates).
- Any statutory change or requirement which impacts upon the monthly fee will be applied at the time such impact becomes effective (e.g. VAT increase).
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Payment Method
- In order to complete the registration process, you will be required to tell us which method you will use to make a payment (e.g., with a credit card or a debit card, or another payment facility made available on the Leads 2 Business Website or the Leads 2 Business App), (your "Payment Method") and give us the details of your Payment Method that are necessary to carry out the payment (your "Payment Details").
- By registering for the Leads 2 Business Service and providing your designated Payment Method or Payment Details, you authorise us to charge you the Monthly Fee at the then current rate, and any other charges you may incur through the use of the Leads 2 Business Service to your Payment Details and Payment Method.
- You must provide current, valid and accepted Payment Details upon registration, which we may authenticate. The same details will be used to pay for the Leads 2 Business Service depending on the selected Payment Method and the Subscription Plan.
- If there is a change in your Payment Details or Payment Method, you are required to immediately update the information by logging onto the Leads 2 Business Website or the Leads 2 Business App and updating your Leads 2 Business Account. Failure to timeously update the details may result in the suspension of the subscription service at the next billing date, or the subscription fee will continue to be collected and charged to the existing Payment Details, which you will remain liable to pay.
- You must always ensure that you keep your Payment Details updated and that you have sufficient funds available to pay for the Leads 2 Business Service.
- If you change your Payment Details or Payment Method, we may choose to authenticate the new Payment Details or Payment Method prior to the new Payment Details or Payment Method being accepted. We will inform you once your new Payment Details or Payment Method have been accepted.
- If you purchased a Subscription Plan with monthly payment, you may delete your current Payment Method, however, you are required to replace it with a new Payment Method and provide the necessary Payment Details. If you do not wish to provide a new Payment Method, you must cancel your Subscription in line with clause 5.1 of these Leads 2 Business Terms.
- We reserve the right to bill you for the Subscription Fees in the currency displayed on the Leads 2 Business Website during the checkout process, in line with the applicable laws.
- If a payment is not successfully made or collected, due to expiration, insufficient funds, incorrect Payment Details or another reason, you remain responsible for any uncollected amounts and you authorise us to continue to collect payment from your Payment Details and Payment Method for a period of additional days from the date payment is due.
- We are not responsible for any acts, failures, delays or omissions on the part of any third party, bank, payment aggregators, or payment facilities providers. You will be responsible for the acts, failures, delays or omissions on the part of any third party, bank, payment aggregators, or payment facilities providers, including those responsible for your Payment Method or for paying us.
- We will notify you if payment is unsuccessful and if we are unable to collect payment from your Payment Details or using your Payment Method. We may suspend your subscription to Leads 2 Business Service if we are unable to collect payment successfully, as set out in clause 4.
- Even if we suspend your subscription, you will still be responsible for all uncollected amounts which are due to us for the time that you continued to be a subscriber to the Leads 2 Business Service.
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Sales records and invoices
- We will provide a Subscriber with a sales record of the transactions and order history. We will also provide invoices to you by e-mail or by post.
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Vouchers and promotions
- We may, in our sole discretion, offer discounts ourselves or through our business arrangements with third parties ("promotional discounts "), to selected Subscribers which enable Subscribers to access the Leads 2 Business Service for a discounted rate subject to our terms and conditions and that of our promotional partners (as the case may be). Should this be applicable to you, please take note of these additional terms and conditions of the promotional partners. The terms and conditions relating to such vouchers and Leads 2 Business will be disclosed on the Leads 2 Business Website or in other communications made available to you.
- Should you subscribe to Leads 2 Business with a discounted promotion at any time and should the period of use therein expire, you will thereafter be billed in accordance with these terms and conditions with the Payment Details you provided us.
- We may also introduce a number of different Subscription Plans or options, including special promotional plans with different conditions and limitations. Any materially different terms from those described in these Leads 2 Business Terms will be disclosed on the Leads 2 Business Website or in other communications made available to you.
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Refunds
- As far as the law allows, payment of the Monthly Fee is non-refundable and we will not refund or credit you for partially used monthly Subscription Periods.
- If you wish to end your subscription, you must do this in the way set out in clause 5.1.
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Monthly subscription fees
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SUSPENSION OF THE Leads 2 Business SERVICE OR YOUR USE OF THE Leads 2 Business SERVICE
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We may temporarily suspend part or all of the Leads 2 Business Service, the operation of the Leads 2 Business Website or the Leads 2 Business App, or your use of the Leads 2 Business Service or your Leads 2 Business Account, in any one or more of these circumstances:
- We need to perform maintenance on, or updates to, the Leads 2 Business Website, the Leads 2 Business App, or any of the Technology that we use to provide the Leads 2 Business Service;
- we become aware of any actual, threatened or suspected fraud or any actual, threatened or suspected unauthorised use of the Leads 2 Business Website, the Leads 2 Business App, the Leads 2 Business Service, the Content or your Leads 2 Business Account;
- we have reasonable grounds to believe that the Leads 2 Business Website, the Leads 2 Business App, the Leads 2 Business Service or the Content are being used negligently, fraudulently, illegally or in a way that we have not given permission for;
- you do not comply with your obligations after we have given you 5 days' notice to comply (or such shorter period where this is reasonable);
- we reasonably believe that your password has been lost or stolen or disclosed to an unauthorised person;
- we become aware that any information you have provided is false, inaccurate, incomplete or misleading;
- we must do so to comply with the law; or
- a court order or statutory directive requires us to do this.
- The suspension will continue for so long as we reasonably believe is appropriate.
- We will notify you if we suspend part or all of the Leads 2 Business Service or your use of the Leads 2 Business Service or your Leads 2 Business Account, where it is reasonably practical to do so.
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We may temporarily suspend part or all of the Leads 2 Business Service, the operation of the Leads 2 Business Website or the Leads 2 Business App, or your use of the Leads 2 Business Service or your Leads 2 Business Account, in any one or more of these circumstances:
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SUSPENSION OF THE Leads 2 Business SERVICE IN THE EVENT OF NON-PAYMENT
- We may temporarily suspend part or all of the Leads 2 Business Service, or your use of the Leads 2 Business Service or your Leads 2 Business Account if you fail to pay us on time or if we are unable to collect payment from your Payment Details or through your Payment Method.
- We will inform you that we are suspending part or all of the Leads 2 Business Service, or your use of the Leads 2 Business Service or your Leads 2 Business Account due to payment not taking place.
- The suspension will continue for as long as all uncollected amounts which are due to us have been paid by you.
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After you have paid us all uncollected amounts which are due to us, you may choose whether:
- you wish to end your subscription to the Leads 2 Business Service as set out in clause 5.1; or
- you wish to reactivate your subscription to the Leads 2 Business Service and Leads 2 Business Account which was previously suspended.
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ENDING THIS AGREEMENT
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How you may end this Agreement, if you are a Subscriber:
- You may end this Agreement and cancel your subscription to the Leads 2 Business Service at any time without reason.
- In order to cancel the Leads 2 Business Service, you must notify us in writing.
- You must cancel your subscription before the next Monthly Billing Date to avoid the next billing. If you fail to do so, you must pay all Monthly Fees which are invoiced by us before you cancel your subscription. As far as the law allows, any payment of the Monthly Fee already made at the date of cancellation will not be refunded.
- If you are using a third party as a Payment Method and wish to cancel your subscription to the Leads 2 Business Service at any time, you acknowledge and agree that you may also need to terminate your relationship with such third party by canceling your account with the applicable third party. Billing information in respect of your subscription to the Leads 2 Business Service may be made accessible on your account with the applicable third party.
- If you are an Authorised User, you may end this Agreement between you and Leads 2 Business by no longer using the Leads 2 Business Service.
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How we may end this Agreement:
- We reserve the right at any time and for any reason to terminate our Agreement with you, or your subscription to the Leads 2 Business Service, or the operation or availability of the Leads 2 Business Service, or your right to use the Leads 2 Business Service or any part thereof. If we do this and you are a Subscriber, we will give you 30 calendar days prior written notice (unless the termination is required by law or it is reasonable in the circumstances to give shorter notice).
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We may end this Agreement and terminate your use of the Leads 2 Business Service, the Content and the Leads 2 Business Website immediately at any time in one or more of the following circumstances:
- where you breach a material provision of these Leads 2 Business Terms, and fail to remedy the breach after we have given you 5 calendar days' notice (or such shorter period where this is reasonable);
- where you breach the License Agreement;
- where we have reasonable grounds to believe you are engaged in illegal or improper use of the Leads 2 Business Service or the Content;
- where we must do so to comply with the law;
- where a court or statutory directive tells us to do this; or
- if any provision of these Leads 2 Business Terms, or part of a provision, becomes unenforceable, illegal or invalid.
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How you may end this Agreement, if you are a Subscriber:
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CONSEQUENCES OF TERMINATION
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Consequences if you end this Agreement.
- When you end this Agreement, your rights to use the Leads 2 Business Service will continue until the end of your current monthly Subscription Period and you will be unsubscribed from the Leads 2 Business Service on the day before the next Monthly Billing Date. The Leads 2 Business Service will continue up until the day before the next Monthly Billing Date even if there is no usage on your Leads 2 Business Account or you do not use the Leads 2 Business Service for the remainder of the month following the cancellation. This means that you will have access to Leads 2 Business Service and Content for the remainder of that period.
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Consequences if we end this Agreement.
- When we end this Agreement or your rights to use the Leads 2 Business Service, your rights to use Leads 2 Business Service will end on the date that we stop allowing you to use the Leads 2 Business Service. You must stop using the Leads 2 Business Service from that date.
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Consequences if you end this Agreement.