Quality Customer ServiceWe believe that customer service is one of the crucial pillars required to make any business successful and Leads 2 Business is no exception.
Our customer service and support is available to you through Live Chat operators who are ready and willing to assist you on any page you navigate to. Alternately there is always telephonic support, if talking to a person is easier than typing in a chat session online. There is also the option of e-mail, should you prefer a more formal line of communication.
We like to take a proactive approach:
- There are support staff dedicated to following up on e-mails that do not arrive at their intended destinations
- When requests for quotes are sent out there is a control list team following up to make sure you have received the enquiry as well as confirm whether you intend to price or not.